FEES & INSURANCE

Less paperwork, more room for the work that matters. We bill many extended health plans directly for in-person, online and nature-based counselling, so you don't pay the full fee up front and wait to be paid back. You just cover whatever your plan doesn't.

Direct Billing for Counselling in Calgary

How Direct Billing Works

  • STEP 1: Check your coverage

    Ask your insurer if your plan covers a Canadian Certified Counsellor (CCC), or Provisional Psychologist and how much per session and per year.

  • STEP 2: Share your plan details

    When you book, add your insurer, group/policy number and member ID. If you're on a partner's or parent's plan, we'll need the plan member's name and date of birth too.

  • STEP 3: We submit after each session

    We’ll submit the claim for you. Your insurer usually responds within minutes

  • STEP 4: You pay the difference

    Any amount your plan doesn't cover is charged to the card on file, and you get a receipt by email.

    Hot Tip: You can often submit the receipt to health spending account, or any other insurance plan you are a dependent on.

Insurance providers we can direct bill

Even if your insurer is on this list, direct billing depends on your specific plan and on the counsellor you see. If we can't bill your plan directly, we'll give you a receipt to submit yourself.

  • Alberta Blue Cross

  • Canada Life

  • Green Shield (GSC)

  • Manulife

  • Desjardins

  • iA Financial Group

  • Equitable Life

  • The Co-operators

  • Medavie Blue Cross

  • Veterans Affairs Canada

  • GroupSource

  • Johnson Inc.

Don’t see yours? Ask us. We’re adding continually insurers